FAQ's

Try and give us 2 weeks notice before you would like your service to begin so we can schedule your home watch set up to meet with you for a walk through of the property and to customize your checklist.

You are only charged when you are away and your home is being watched. Your account goes on pause the day of your last scheduled home watch.

Yes, we always try to accommodate our customer’s needs especially when it could mean savings to them. However, if the delivery isn’t on time and the team member has to wait it would be considered a ‘wait service’ which is offered on our concierge services list at $50/hr.

We accept all major credit cards, personal checks, cashiers check, money orders, venmo, zelle, and of course cash.

Yes, you may and if for any reason you choose to cancel your service you will receive a prorated refund of services not performed.

Unfortunately our pricing structure is so affordable there is no room for discounts based on advanced payments. We accept advanced payments as a courtesy to our customers who would rather not deal with making a payment each month. We do accept all major credit cards for your convenience.

We have no long term contracts. Your service is considered to be month to month, however we ask for a minimum of 4 weeks notice in order to adjust our home watch scheduling in your area.

People who have their neighbors watch their home many times still hire a professional home watch company as well. Home watch professionals are trained to look for problems as they begin. Anyone can come into your home to find a gushing water pipe under the kitchen sink, by then it is too late. Home watch professionals will many times see the drip before it becomes an all out broken pipe. Not to mention we are insured and bonded for your peace of mind.

No, that would compromise the very reason you have a professional watch your home.

We only take photos of your home as defined by you, the client. You may ask us to take as many as you wish, however we ask you try to limit your request to 6 per inspection.

Your weekly report is sent to you via email so they will be archived in your email.

We assign the same home watch team member to your home for the duration of your service with us. The exception to this statement would be if your team member is sick, on vacation or retires.

Have Any Other Questions? Call us today at (702) 720-4334